Frequently Asked Questions
I believe there are no such things as stupid questions so if you have a questions not covered below, dont hesitate to reach out to me by phone or text!
General
What types of massage do you offer?
I offer a versatile range of massage treatments, including relaxation, deep tissue, therapeutic, prenatal, and more. Each session is customized to your specific needs. Check out my Services Overview or my online booking portal for more in depth information.
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How do I book an appointment?
If you are a new client, you must call, text or email me for a quick consultation and then I will send you an invitation to my online booking portal. You can book an appointment online through my booking website, by calling or texting me directly, or via email.
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Why do I need to be approved before booking my first appointment?
As a solo practitioner working from a home-based clinic, I prioritize both client safety and a comfortable environment for everyone. Before your first appointment, I require a brief consultation to ensure my services are the right fit for your needs. This process helps establish trust, answer any questions, and ensure a safe and professional experience for both of us. Once approved, you’ll be able to book future appointments with ease.
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What are your hours of operation?
Mondays and Wednesdays 9:30am-8pm
Tuesday, Thursday & Friday 9:30-5pm
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Do you accept same-day appointments?
Sometimes! If I have availability, I’m happy to accommodate same-day bookings. It’s best to check my online booking portal, call or text to check.
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What should I expect during my first visit?
Your first session includes a consultation where we discuss your health history, goals, and any concerns. Then, I’ll guide you through the session, ensuring you feel comfortable and relaxed.
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Do you offer gift certificates?
Yes! Gift certificates are available for purchase and make a great gift for friends and family.
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What is the difference between Swedish and deep tissue massage?
Swedish massage is a gentle, relaxing technique using long, flowing strokes to promote circulation and reduce stress. Deep tissue massage uses firm pressure and targeted techniques to release chronic muscle tension and knots.
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Can you combine different massage techniques in one session?
Yes! I can blend techniques like Swedish, deep tissue, myofascial release, and more to customize your session based on your needs.
Do you offer cupping, hot stones, or other specialty treatments?
I offer a variety of specialty treatments. If you're interested in cupping, hot stones, or another technique, please inquire in advance. Please visit my Services Overview page to learn more about all my treatment options!
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Can you focus on a specific area of pain or tension?
Absolutely! Whether it’s your neck, shoulders, lower back, or another area, I can tailor the session to target your problem areas.
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What’s the best massage type for stress relief?
Swedish massage is a great choice for relaxation, but other techniques like aromatherapy or gentle deep tissue work can also be effective.
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Do you offer lymphatic drainage massage?
Yes! Lymphatic drainage massage is a gentle technique designed to reduce swelling, improve circulation, and support the immune system.
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Do you provide post-surgery or injury recovery massage?
Yes, but only with clearance from your healthcare provider. Massage can aid recovery by reducing scar tissue and improving circulation.
Before My Appointment
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How early should I arrive for my appointment?
If it’s your first visit, arriving 5-10 minutes early allows time to go over your health history form as well as any other necessary forms. Otherwise, arriving on time is perfect.
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What should I wear for my massage?
Wear comfortable, loose-fitting clothing. During the session, you may undress to your comfort level, as you will be properly draped at all times.
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Should I eat before my massage?
It’s best to have a light meal at least an hour before your session. Avoid heavy meals right before your appointment.
Do I need to fill out any forms before my session?
Yes, a thorough health history form will be required for new clients. This helps me understand your health history and tailor your massage accordingly. If we work on any sensitive areas such as the gluteal muscles, chest, breast, or upper inner thighs, a separate sensitive consent form will also be required to provide you with comfort and safety before treatment.
Provider billing authorization forms are also required if we proceed with direct billing but all of these forms can be emailed to you in advance so the forms don't cut into your massage time.
During My Massage
Do I have to remove all my clothing... even my underwear?
You should undress to your comfort level. You will always be professionally draped, with only the area being worked on exposed. Some clients like to take off everything but it's totally up to you and your private parts are always covered!
Can I talk during my massage?
Absolutely! Some clients like to chat, while others prefer silence. Do what feels best for you and if you have a preference, please let me know so I can make sure you have the best experience.
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What if I feel discomfort during the session?
Please speak up! Whether it’s pressure, temperature, or positioning, I can adjust to ensure your comfort. I never want my clients to feel shy to let me know if they are uncomfortable.
Will lotion or oil be used? Can I request a specific type?
Yes, I use high-quality, hypoallergenic lotions and oils. If you have a preference or allergies, please let me know in advance.
Can I request a specific pressure level?
Definitely! Every massage is customized to your needs, so let me know if you prefer light, medium, or deep pressure.
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What if I fall asleep during my massage?
That’s completely normal! Many clients fall asleep during a session because massage is deeply relaxing.
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Do you play music during the session? Can I request my own music?
Yes, I play calming music by default, but you’re welcome to request a specific genre or bring your own playlist.
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What if I feel self-conscious about my body?
Massage is a judgment-free zone. I focus on your wellness, not appearances. You will always be professionally draped for comfort and privacy.
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What if I have sensitive skin or allergies?
Please let me know in advance if you have any sensitivities or allergies, and I can use hypoallergenic oils or lotions.
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Can I bring a friend or family member to my appointment?
If you need someone to accompany you, that’s fine, but they may need to wait in the reception area during your session.
Is massage painful?
Massage should never be excessively painful. Deep tissue work may cause some discomfort, but I always adjust pressure to your comfort level and you should never feel uncomfortable to speak up if you don't like something.
Can I request a specific massage table temperature or room setup?
Yes! Don't hesitate to let me know if you prefer a warmer table, extra pillows, or any other adjustments to enhance your comfort.
After Your Appointment
What should I do after my massage for the best results?
Drink plenty of water, avoid strenuous activity for a few hours, and allow yourself time to relax.
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Will I feel sore after my massage?
Some mild soreness may be experienced, similar to post-workout stiffness. Any soreness usually fades within a day or two or up to three days for deep tissue treatments.
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How often should I get a massage?
It depends on your goals. For general wellness, once a month is great. If you're managing pain or stress, weekly or biweekly sessions may be more beneficial.
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Do you offer packages or memberships for regular clients?
Not at this time.
Booking and Policies
What happens if I’m late to my appointment?
If you’re late, your session may be shortened to avoid delaying the next client. The full session fee still applies.
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Do you accept walk-ins?
No, I work by appointment only to provide personalized care and ensure availability.
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Can I schedule a recurring appointment?
Yes! Many clients book regular sessions weekly, biweekly, or monthly.
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Do you offer in-home or mobile massage services?
Absolutely! I offer mobile massage services, bringing relaxation and therapeutic treatments to the comfort of your home. Please inquire in advance to check availability and any additional travel fees that may apply.
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What if I feel unwell on the day of my appointment?
If you have a fever, contagious illness, or feel unwell, please reschedule. Massage can worsen symptoms when your body is fighting an illness
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What is your cancellation policy?
I require at least 24 hours' notice for cancellations or rescheduling. If less than 24 hours' notice is given, a cancellation fee may apply. This policy ensures I can accommodate other clients who may be waiting for an appointment.